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📝issues-tracker

:NBA2K27_Neon_1::NBA2K27_Neon_2::NBA2K27_Neon_3: PC: "Unable to download shaders, please update your drivers and try again" error.

Category: PC

Issue: Some PC players encounter a "Unable to download shaders, please update your drivers and try again" error after Update 2.0.

Status: In Progress

Updates:

  • [October 16]
    • After encountering the error, please stay on the screen for at least 30 seconds, which will allow the error to dismiss on its own and let you proceed into the game.
    • A fix for the error firing incorrectly will be included in a future update.

Community Discussion: https://entry.inkfinance.live/channels/887383292142297089/1560715519286321282

@role-name

22 📝 reactions
22 📝 reactions

:NBA2K27_Neon_1::NBA2K27_Neon_2::NBA2K27_Neon_3: [RESOLVED] Some players received a Dark Matter card from the Season 2 Pixel Cut Player Pack.

Category: MyTEAM

Issue: Some players received a Dark Matter card from the Season 2 Pixel Cut Player Pack.

Status: Resolved

Updates:

  • [October 16, 11 AM PT]
    • We have resolved this issue for future packs opened.
    • If you received a Dark Matter card from an affected pack, please submit a ticket with 2K Support to receive a replacement pack. Thanks for your understanding.
24 ✅ reactions
24 ✅ reactions

:NBA2K27_Neon_1::NBA2K27_Neon_2::NBA2K27_Neon_3: [RESOLVED] Players on PC and Nintendo Switch 2 report that MyCOURT environment renders blacked out.

Category: The City - MyCOURT

Issue: Players on PC and Nintendo Switch 2 report that MyCOURT environment renders “blacked out,” with the floor and walls failing to load.

Status: Resolved

Updates:

  • [October 12, 2 AM PT]
    • This issue should be resolved in today's hotfix update.
  • [October 11]
    • The hotfix released on October 10 has not resolved this issue for all affected players. We are continuing to investigate and updates will be shared here when available.information.
  • [October 9, 12 PM PT]
    • This issue should be resolved in a hotfix update on October 10. Thank you for your patience.

Community Discussion: https://entry.inkfinance.live/channels/887383292142297089/1558054635514626138

@role-name @role-name

15 ✅ reactions
15 ✅ reactions

:NBA2K27_Neon_1::NBA2K27_Neon_2::NBA2K27_Neon_3: [RESOLVED] Players may receive a quitting warning or timeout after leaving private Crew games.

Category: Crew HQ

Issue: Players may receive a sportsmanship/quitting warning or timeout after leaving private Crew Squad Showdown games.

Status: Resolved

Updates:

  • [September 18]
    • We have resolved this issue. Please restart your game to receive the latest updates.
21 ✅ reactions
21 ✅ reactions

:NBA2K27_Neon_1::NBA2K27_Neon_2::NBA2K27_Neon_3: [RESOLVED] Two-Way Tenacity and Heat Check may not activate in private Crew games.

Category: Crew HQ

Issue: Two-Way Tenacity and Heat Check may not activate in private Crew Squad Showdown games.

Status: Resolved

Updates:

  • [October 8]
    • This issue should be resolved in Update 2.0, releasing at on PlayStation and Xbox. Thank you for your patience!
1 ✅ reactions
1 ✅ reactions

:NBA2K27_Neon_1::NBA2K27_Neon_2::NBA2K27_Neon_3: [RESOLVED] Female MyPLAYERS are not currently able to adjust shorts length.

Category: MyPLAYER Appearance

Issue: Female MyPLAYERS are not currently able to adjust shorts length when editing appearance.

Status: Resolved

Updates:

  • [October 8]
    • This issue should be resolved in Update 2.0, releasing at on PlayStation and Xbox. Thank you for your patience!

Community Discussion: https://entry.inkfinance.live/channels/887383292142297089/1542554833213587477

2 ✅ reactions
2 ✅ reactions

:NBA2K27_Neon_1::NBA2K27_Neon_2::NBA2K27_Neon_3: [RESOLVED] Some Nintendo Switch 2 users are encountering error 2124-7400 when attempting to log in.

Category: Nintendo Switch 2

Issue: Some Nintendo Switch 2 users are encountering error 2124-7400 when attempting to log in and connect to servers.

Status: Resolved

Updates:

  • [September 9]
    • We have worked with Nintendo to resolve this issue. Please fully restart your console and try entering NBA 2K27 again. Thanks for your patience.
  • [September 6]
    • We have identified this issue as a Nintendo authentication issue affecting multiple games on Nintendo Switch 2, not limited to NBA 2K27, and are working with Nintendo on a resolution. Updates will be shared here as available.

Community Discussion: https://entry.inkfinance.live/channels/887383292142297089/1545538393948168204

@role-name @role-name

11 ✅ reactions
11 ✅ reactions

:NBA2K27_Neon_1::NBA2K27_Neon_2::NBA2K27_Neon_3: [RESOLVED] The City: Players may receive a quitting timeout for leaving the lobby while still searching for an opponent.

Category: The City

Issue: Players may receive a quitting/sportsmanship timeout for leaving the lobby while still searching for an opponent, even if a match has not been found or started yet.

Status: Resolved

Updates:

  • [September 8]
    • This issue should now be resolved.

Community Discussion: https://ptb.entry.inkfinance.live/channels/887383292142297089/1543054647948869693

@role-name @role-name

3 ✅ reactions
3 ✅ reactions

:NBA2K27_Neon_1::NBA2K27_Neon_2::NBA2K27_Neon_3: [RESOLVED] MyNBA: The Driving Layup tendency attribute does not appear in the Quick Edit menu.

Category: MyNBA

Issue: The Driving Layup tendency attribute does not appear in the Quick Edit menu, preventing bulk editing.

Status: Resolved

Updates:

  • [October 8]
    • This issue should be resolved in Update 2.0, releasing at on PlayStation and Xbox. Thank you for your patience!

Community Discussion: https://ptb.entry.inkfinance.live/channels/887383292142297089/1543550447481135155

2 ✅ reactions
2 ✅ reactions

:NBA2K27_Neon_1::NBA2K27_Neon_2::NBA2K27_Neon_3: Create a Roster: Changing a player's shoes or attribute ratings causes their wingspan to decrease.

Category: MyNBA

Issue: Create a Roster: Changing a player's shoes or attribute ratings causes their wingspan to decrease.

Status: In Progress

Updates:

  • Updates will be shared here as available.

Community Discussion: https://entry.inkfinance.live/channels/887383292142297089/1543037627207258222

14 📝 reactions
14 📝 reactions

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